CSDNET

CSDNET Inc. provides system integration services and on-site IT support to schools and other institutions. For project management and accounting, the firm used to rely on four disparate applications and a single IT support person – an expensive situation that hindered growth. CSDNET now uses MARINGO MARIProject based on SAP Business One.

Key challenges

  • Integrate project management and financial processes
  • Eliminate need to enter data multiple times
  • Improve supportability for key business applications
  • Enable personnel to enter time and expenses remotely
  • Grow the business without growing the staff

Results

  • Completed implementation and training in 3 weeks, meeting schedule and budget goals precisely
  • Used internal staff to help with implementation and install software on new clients
  • Saved US$500,000 per year by eliminating legacy software and related hardware and support
  • Time fixing data entry errors reduced by 50%
  • Customer support response time + 10% faster
  • Speed of entering pricing data + 50% faster
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At a glance

Industry Professional Services
Employees 60
Location Bayport, New York
Website http://www.csdnet.net/
Solution